Production & Delivery Timeline
Because each garment is individually crafted, delivery timelines may vary based on the type of service:
- Shirts & Polo Shirts: approximately 2 weeks from production confirmation
- Made-to-Measure garments: approximately 4–6 weeks
- Bespoke garments: approximately 6–10 weeks
- Coats: approximately 5–6 weeks
For bespoke, made-to-measure, and custom garments, orders enter the tailoring production process 48 hours after purchase. Orders may be cancelled within 48 hours of purchase. After this period, garments enter production and orders can no longer be cancelled or modified.
Our team will keep you updated throughout the tailoring process and will notify you when the garment is ready for shipment.
Shipping Times
Once the garment is completed and shipped, delivery times generally range from:
- United States: 2–5 business days
- Europe: 2–5 business days
- International destinations: 5–10 business days depending on location
Our team will notify you when the garment has been shipped and provide tracking information.
Shipping Carriers
Orders may be shipped using trusted international carriers such as:
- DHL
- UPS
- FedEx
Customs & Duties
International customers are responsible for any import duties, taxes, or customs fees required by their country. These charges are not included in the purchase price and are the responsibility of the recipient.
Have questions about our policies?
CONTACT US AT [email protected]